Elegant Room
- 2 Single beds or 1 Double bed
Guest house · Madrid · Community of Madrid
Windsor Puerta Del Sol
A 3-star stay minutes from Gran Via, with soundproofed rooms and a 24-hour reception.
- 8-minute walk from Gran Via
- 24-hour reception
- Pets allowed
8
Great
1025 reviews
Booking.com 8 · 1025 reviews
About
Windsor Puerta Del Sol
Windsor Puerta Del Sol sits on Pozo street, an 8-minute walk from Gran Via, putting you in the middle of Madrid's old town. The 14-room property keeps things simple, with Wi-Fi throughout, a restaurant and bar, and a 24-hour reception. Rooms are equipped with air conditioning, heating, minibars, and soundproofing — a useful buffer against the lively streets below.
Guests consistently point to the location as the standout, with museums, bars, and restaurants just outside. The staff earn high marks for friendliness and efficiency. While it's not a luxury property, the balance of price, comfort, and service makes it a solid value for a city break.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Top marks for staff — Guests repeatedly call out the friendly, efficient, and helpful team, with several saying the service made their stay memorable.
- Central and walkable — An 8-minute walk from Gran Via, with guests noting the location is right in the middle of everything — bars, restaurants, and sites.
- Quiet rooms despite busy streets — Soundproofed rooms mean street noise fades once windows are closed, a point one guest highlighted after an otherwise noisy area.
- Well-equipped rooms — Rooms come with air conditioning, a mini-fridge-bar, and a personal safe — details several guests appreciated for comfort and convenience.
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Worth weighing
4 to weigh- Not a luxury stay — Rooms are decent and functional, but the hotel is a 3-star and one guest noted it's not a luxury property — better framed as a solid value pick.
- Possible street noise — The surrounding area buzzes with bars and restaurants, and guests note it can be noisy outside — though soundproofing mitigates it once windows are shut.
- Wi-Fi not universally praised — While Wi-Fi is listed, one guest specifically suggested free Wi-Fi would be an improvement, hinting it may not be a standout feature.
- Small-scale property — With only 14 rooms, availability may be tight, and the compact size means a more intimate stay rather than resort-like facilities.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Guest Room
- 2 Single beds or 1 Double bed
- Heating
- Bathtub
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Luggage storage
- Lift
- Key card access
- Key access
- Safe deposit box
Room
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Food & Drink
- Restaurant
- Snack bar
- Bar/ Lounge area
Outdoor
- Patio
- Garden furniture
Services
- Pets allowed
- No smoking on site
- Security
- Smoke detectors
- Fire extinguishers
- Free toiletries
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 1,025 reviews
Booking.com · 8 · 1025 reviews
8Verified guest“The quiet location near the museums was ideal. The food was good and the whole experience at El Pasaje was very pleasant. Great value for money, even with the extra blanket.”
8Verified guest“We stayed two nights. The hotel was nicely decorated and the location was absolutely perfect for visiting the sites, right in the heart of the city.”
8Verified guest“Excellent service all around.”
8Verified guest“The guest room was a good size with a nice closet for clothes. It had a mini-fridge-bar, air conditioning, and a personal safe. The staff were incredibly friendly and helpful throughout our stay.”
8Verified guest“Excellent services were available.”
8Verified guest“The staff were efficient and immensely pleasant. The room was a nice size and well-equipped with a mini-fridge-bar, air conditioning, and a personal safe. The beds were comfortable. Thanks to the friendly service, I had a very pleasant stay.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Via: An 8-minute walk away, Gran Via is Madrid's main shopping and entertainment artery, lined with theaters, shops, and dining options.
Old Town Madrid: The hotel sits in the heart of the old town, with bars and restaurants immediately downstairs and museums within easy reach.
Pozo, 4, Madrid, Community of Madrid, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 14 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Are pets allowed at Windsor Puerta Del Sol?
Yes, pets are allowed at the property.
Is there parking at the hotel?
The hotel does not list any on-site parking. You may need to use nearby public parking or street parking, but details are not provided.
Does the hotel have air conditioning?
Yes, air conditioning is available in the rooms, as well as heating.
What amenities are in the guest rooms?
Guest rooms can include a balcony, bathtub, air conditioning, and heating. The hotel also lists a mini-bar, safe deposit box, flat-screen TV, and soundproofed rooms as general amenities.
Is there a restaurant on site?
Yes, the hotel has a restaurant, a snack bar, and a bar/lounge area.
The bottom line
Windsor Puerta Del Sol is a reliable, centrally located pick for travelers who want easy access to Madrid's sights without a hefty price tag. The staff and location are the highlight, and the soundproofed rooms keep things restful. It's not luxurious, but as a functional base it delivers.
8Balanced pick for city explorers
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